Frequently Asked Questions

Answers to our most commonly asked questions...
  • What is a zip line?
  • We are known as an official “Bucket List” location. A zip line is the generic term for what Kersey Valley Zip Line Tours is all about. A zip line consists of a pulley suspended on a cable mounted on an incline. It is designed to enable a user, propelled by gravity, to traverse from the top to the bottom of the inclined cable, usually made of galvanized aircraft cable, by attaching to the freely moving pulley.

    Zip lines come in many forms, most often used as a means of entertainment. Longer and higher rides are often used as a means of accessing remote areas, such as a rain forest canopy. Zip line tours are becoming popular vacation activities, found at outdoor adventure camps or upscale resorts, where they may be an element on a larger challenge or ropes course.

  • What to do AND wear?
  • Have plenty of energy, and do not fly on an empty stomach. Drink water well before and during your flight to get hydrated. Prove your weight on our digital scale. Age 10 70 lbs. min and 250 lbs. max. Must wear closed-toed shoes on the course. Wear layers below 60 F with a light jacket. Above 65 F, short sleeve and shorts, cargo pockets suggested to carry a bottle of water and camera.

  • How good of shape do I need to be in?
  • You have to be in good physical condition and able to ascend stairs throughout the zip line tour. You pull down on a padded glove to brake yourself. You may need to pull yourself across the line using your upper body strength.

  • What about restrictions?
  • Must be at least 10 years old and between 70 lbs. and 250 lbs. If you are pregnant, have a cast, require a brace on arms, wrist, neck, back, or legs or had recent surgery we do not recommend taking this zip line tour. 

  • What type of bathrooms are available?
  • We are proud to offer a state of the art bathrooms and concession facility. Concessions open on weekends Sept./Oct. only.

  • Do I need to make a reservation for the zip line tour?
  • Walk up guests are welcome, but calling ahead allows us to get you on the lines faster!

  • What time do we need to be there?
  • Arrive 30 minutes prior to your booked time and have your waiver filled out online before attending, take a breathalyzer test, get in your harness, and watch a pre-flight video.  If you are late, your flight will leave without you and you risk losing your tickets.

  • Prepare your body for active fun and flight!
  • Get hydrated before your flight, bring dollar bills for the vending machine in the midway or bring your own water bottle. If you have a bottle carrier you can clip on to your harness as that is a good way to stay hydrated.

  • How long do tours take?
  • The number of guests in a zip line group, experience level, number of groups out on the course, and the wind determines the amount of time it could take while on the zip line tour. A zip line group of only two people on a Monday on a calm day can take 45 minutes and a group of eight on a Saturday might take two and a half hours.  

  • Do you have souvenirs?
  • T-shirts are available for $15.  Scout patches are $2 (Open spring, summer, fall, or upon request)

  • Is the course certified by accredited inspectors, what makes it safer than other zip line tours?
  • We are the first company in Guilford County, NC to build a zip line tour. Most states don’t even have a building code that covers zip lines. We wanted to set the Gold Standard and exceed the international standards set forth by the ACCT and build it under the guide lines of the IBC building code.  The course at Kersey Valley has 100% structural engineered sky towers and electrical engineered lighting protection system for safety.  Every tower and platform has been designed by an engineer and stamped, then inspected by a second engineering company. Guilford County has approved the building of the towers under the IBC 2009 building code and the NC Department of Labor recommendations.

    The towers are constructed with massive class 2 utility poles instead of using live trees and all our sky decks even have hand rails. The harnesses are full body, which are OSHA approved. We require helmets and at no time are you allowed to turn upside down or be bounced on the line. All hardware used in the design of the course is custom made for the challenge course industry, not what you can buy at your local hardware store. The course and all flight captains must be certified yearly by ACCT and the Red Cross at the CPR/PR level, the international standard for zip line tours. For more information on the Association of Challenge Course Technology, please visit www.acctinfo.org.  

  • How did you come up with this zip line idea?
  • The owners, Tony and Donna Wohlgemuth, participated in a zip line in Belize in 2005 while on a cruise and had such a great time they wanted to bring this to their farm. After many years of planning and design, construction began in June 2010.

  • Do I need to tip the staff?
  • Tips are graciously accepted if you feel you had a outstanding time with your flight crew. An ATM machine is next to Flight School for those not carrying cash.

  • How many spans are there on the zip line course?
  • Unlike most zip line courses that consist of five or six spans, there are 14 spans and 17 sky decks on 10 sky towers that make up the course at Kersey Valley Zip Line.  Distances from 200 to over 800 feet in length and up to 100 ft. off the ground.

  • Is your staff certified?
  • Absolutely! Every flight captain must pass a strict eight-hour hands-on class yearly on the proper use of the equipment and demonstrate the skills needed to operate as a flight captain.  This certification is required by Kersey Valley, Inc. and is accredited by the ACCT (Association of Challenge Course Technology).  Every flight captain is also CPR/AED certified by the Red Cross yearly. Most of our staff are also fire fighters with even higher certifications being EMTs. 

  • What about photos?
  • You can bring your own camera as there are lots of opportunity to take great shots. Tie the camera to you or wear something with big pockets.

  • How did you decide what to charge?
  • Buyer beware, not all zip lines tours are created equal.  What is really scary is that zip lines in NC are regulated at the county level, not the state. This means some zip lines in NC did not even get inspected by a building inspector or are required to have a permit! This is why you will see some based in trees and use 3/8” cable and half body harnesses with ground landings on non galvanized hardware holding the zip lines in the air. 

    Kersey Valley, Inc. set the standard for zip lines in NC by building 100% engineered sky towers, 1/2” cable, and full body harnesses, helmets, padded landing protection, and an engineered lighting protection system on the sky towers to exceed the standards set by ACCT, a real association.  The main tether that holds you to the system is replaced yearly, two years before the suggested manufacturer guidelines. The braking gloves are inspected daily and are best in class for a quality product. Not only is our tour 1.5 miles long which is larger than most zip line tours in the country we invested to exceed the industry standards.  Just one look and you can see the difference in our engineered design of the course over most zip lines attractions. 

    We spared no expense as you can see in the use of sky towers instead of trees and full body harnesses instead of half body waist only. Our zip lines don’t end up on the ground where you have to hike to the next one, we fly you from tower to tower. With an amazing course and yearly certification by ACCT & Red Cross, a modern bathroom facility, matched with the construction to pass the IBC 2009 building code, and best of class equipment, the tickets are going to be higher than tours that cut corners and did it on the cheap.  Always call us to ask about current specials.

  • What to look for in zip lining around the world?
  • Many of us go on cruises or run across zip lines in our travels and just assume they are safe since they are open. Fact is the zip line industry is not regulated in most states. So, here are some things you should look for the next time you find yourself getting ready to take that excursion out of the country or even here in the USA.

    Look on YouTube for customer videos of the zip line tour you’re looking into. What you’re looking for are full body harnesses, this means straps over the shoulder.  Padding on the decks to keep from breaking your leg if you were coming in out of control. If you see straps just around the waist this is a red flag, you can fall out of this if you were to flip upside down. 

    Is there a road at each landing deck to allow a rescue ladder truck in case of an emergency. There is a saying that you have a “golden hour” to get medical help in most emergencies. If you see landing decks in the middle of the woods/jungle with no access you have to wonder, what if the unexpected happens and you or a family member needs that golden hour to survive a heart attack or any medical emergency.

    If the course is in the US and is built to the IBC code (International Building Code) you will see hand rails on the landing decks. If the landing decks are hanging in trees, like most of the tours out of the country that is a sure sign that it was not inspected by a building inspector or passed IBC code. 

    If the tour is listed as a member of a zip line association, look it up on Google to see if it is a real association! No kidding, people make up this stuff.

    The clamps that are on the zip line are rusted, this means they used cheap non approved hardware. We’ve seen some zip lines decks that were built out of bamboo!  Just because a zip line is open for business does not mean they were inspected or passed any standard of quality. 

    The final answer in the USA would be to call that county’s planning and development department and ask if the zip line was inspected. Chances are you will get an answer that surprises you!  If you do attend a zip line tour, look for the manufacture date of the main tether, if this is over three years old you should be concerned. There are many safe zip lines around the world, just make sure the one you go on is not flying under the radar of local regulations simply due to the fact it’s not regulated yet. Just like mom said, “You get what you pay for!”